Sometimes we may need to connect to your device to help with Email set-up etc. We use Anydesk.

Please click here are download and run the following

You need do is download and run it, it DOES NOT have to be installed permanently to your computer (although you could choose a Full Installation if required), however, it only needs to be run to setup a Remote Control Session between us.

Once running it will give you a client ID.  Provide this to us to allow us to help.

When you give us your AnyDesk Address ID and we attempt to access your PC Remotely you may well be prompted by the Windows Firewall to allow the software access, ensure the Private networks, such as home or work network box is ticked and then click on the Allow access button.